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FAQ
You can find frequently asked questions about Furnicept, safe shopping and delivery here.
Who is Furnicept?
Furnicept.com is a marketplace that serves retail and corporate customers with its Furniture, Home Decoration and DIY Market collections. Furnicept works directly with manufacturer brands and delivers the products in its collection to the end consumer at the most affordable prices.
For more detailed information: About Furnicept
How to ensure safe shopping and credit card security?
Furnicept.com uses 3D secure transaction and Iyzico payment infrastructure to ensure that our customers have a smooth shopping experience.
Your credit card and bank information is secured by the payment provider and your bank, and this information is not stored by us.
How long does it take for my order to be delivered?
The delivery time of your order may vary depending on your region.
Orders placed on Furnicept.com will take an average of 1-3 business days to arrive.
The average delivery time for products in the furniture collection is 3-4 weeks.
Planned Delivery Dates are shared on the product detail, basket and payment pages. Delivery details will also be shared in your confirmation email.
Can I return the products I purchased?
If you are not satisfied with the products you purchased from Furnicept.com for any reason, you can return them within 14 days and get a refund.
For more detailed information: Return Policy
How can I reach you?
You can reach Customer Services via live chat, support@furnicept.com and 0216 606 67 49.
Feel free to contact us for all your questions!